Community Lead

Job Description

• Build and engage the SteelWater community as the friendly, knowledgeable face of the brand
• Take part in online conversations about crypto and personal finance, sharing helpful, accurate information and always being transparent that you represent SteelWater
• Moderate our community spaces: welcome new members, answer questions, and keep out spam and scams
• Identify and build partnerships with like-minded creators, publications and organisations in Singapore and the region
• Gather reader questions and feedback, and share them with the content team
• Track community growth and engagement, and prepare a short weekly report
• Support communications during major market events, when readers need clear information most

Requirements

• At least 3 years of experience in community management, social media, marketing or a related role
• Good knowledge of cryptocurrency and personal finance, with the ability to explain concepts simply and accurately
• Strong written English
• Familiar with Singapore's online communities and local finance scene
• Self-motivated and organised, and comfortable working independently in a small team
• Understands the difference between education and financial advice, and is familiar with (or willing to learn) MAS guidelines on promoting crypto services
• An appreciation of what we are providing for the crypto community
• A plus: experience growing an online community from an early stage, a network of finance creators in Singapore, or another regional language